Access to Records

The Practice will ensure that it is as easy as reasonably possible for patients and their representatives to exercise their legitimate rights of access to Medical Records. Please write to the Practice so that we can have an accurate record of the request. We will respond to a written request within 14 days, with agreement to provide access or with a legitimate reason why access has been refused. We will require proof of identity before making records available.

Access to Medical Records Online

We also offer some limited access to Medical Records online. In order to arrange this you first need to register for Patient Access which will give you facilities to make and cancel appointments online and also to request your repeat prescriptions online. You then need to make a second application to be registered for access to your Medical Records. This leads to an interview with a specially trained member of staff to ensure you understand all the implications prior to activating it. At this stage we will ask you for photo ID.