Each member of staff is required to sign a confidentiality agreement ensuring they comply with strict rules regarding medical confidentiality. The Practice is registered under the Data Protection Act. We also adhere to the principles defined in the Caldicott Committee Report which restricts access to personal information on a “need to know” basis.

Please understand we are unable to divulge information about a patient who is a partner, family member or close friend. We can only do so if we have written confirmation from the patient stating you are acting on their behalf. We will then put a note on their record to ensure your wishes are respected.

If you do not wish anonymous information about you to be used in such a way, please let us know. Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.