Alert: Changes to GP Contract and what it means for patients

As part of NHS England’s commitment to improving patient access, GP practices accross England are now required to keep their online access tools open throughout ‘core hours’ (8am-6:30pm, Monday to Friday).

This means you can send requests for advice or appointments anytime the surgery is open online.
IMPORTANT:
* Medical requests received BEFORE 5:30pm will be reviewed on the same day
* Medical requests received AFTER 5:30pm will be reviewed on the next working day



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Fernville Surgery

100 years experience as your family doctor


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The surgery works in partnership with local and NHS service providers and groups.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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